Letting Services


CMP is a Client Money Protection Membership Scheme for Property Agents to protect their clients' money against the theft or misappropriation of the client money by the Member's owners.

What is a Client Money Protection Scheme?

It is good practice for letting agents to join a Client Money Protection Scheme for the benefit of their clients, typically tenants and landlords, in order to safeguard money they hold on their clients' behalf. In the event that the owners of the business steal or misappropriate any of this money there is a route of redress against the letting agent by contacting the Scheme and claiming against the Scheme. If a genuine claim is accepted by the Scheme, the Scheme will recompense the landlord or tenant and seek recovery from the letting agent or its owners.

A Client Money Protection scheme does not act on behalf of the letting agent. It is an independent membership body that provides the protection of client money whilst held by its members and the Scheme insures its liability for the payment of any claims.

The £25,000 per individual claim includes a maximum of two months rent.

It is a requirement of members of CMP that: They hold client monies in a designated segregated client money account at all times that is separate from their own monies and comply with our Client Money Handling Guidance Notes; They maintain professional indemnity insurance in accordance with the CMP minimum PI requirements; They maintain membership of a recognised consumer redress scheme; They agree to adhere to the CMP Terms and Conditions of membership; They agree to display the CMP logo in a prominent position within all their lettings branches; They agree to provide information to their tenant and landlords clients explaining client money protection and their membership of CMP; They agree to allow CMP to display their membership details on the CMP website.

Home Sweet Home are proud to be members of CMP.

Click here to download our CMP Certificate

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